Hoodie Cat Return & Refund Policy

Last updated: August 2026

At Hoodie Cat, we want you to love what you purchase. If something isn’t right, we’re here to help.

Returns

We accept returns within 14 days of the date you received your item.

To qualify for a return, items must be:

• Unused

• In original condition

• In original packaging (if applicable)

• Accompanied by a receipt or proof of purchase

Certain items cannot be returned:

• Clearance or final‑sale items

• Opened consumables (snacks, drinks, etc.)

• Mystery bags or blind‑box items

• Gift cards

Refunds

Once your return is received and inspected, we’ll notify you of approval or denial.

Approved refunds are issued to your original payment method. Please allow 3–7 business days for processing depending on your bank.

Shipping fees are non‑refundable.

Exchanges

If you need to exchange an item for a different product, size, or version, contact us within 14 days. Exchanges are subject to product availability.

In‑Store Returns

Items purchased in‑store must be returned in‑store. Online orders may be returned in-store or shipped back to us.